What does "managed IT" actually mean?

You pay one predictable monthly rate and we run your technology — monitoring, patching, backups, security, and the help desk — instead of billing by the hour every time something breaks. Because it’s flat-rate, we’re on the hook to keep things stable, so we fix problems proactively.

Do you replace our IT person, or work alongside them?

Either. We can be your whole IT department, or handle the day-to-day and projects so an internal person is free to focus on the business. We flex to what you already have.

How fast do you respond when something breaks?

Where monitoring can catch an issue, we fix it before you notice. For everything else, a real engineer picks up — exact response targets are set in your agreement, so ask us for the specifics for your business.

What size businesses do you work with?

Small and mid-sized Atlanta organizations across a range of industries — from a single office to multi-site operations. If you rely on your technology and don’t want to manage it yourself, we’re a fit.

Do you handle security too, or just IT?

Both — and it’s a big reason clients consolidate with us. The same team runs your cybersecurity and physical security — the network, the endpoints, and the cameras and doors — so it’s one plan, not separate vendors pointing at each other.

What if we already have tools or cloud services in place?

We work with what you have where it makes sense, and tell you honestly what’s worth keeping. You don’t have to rip everything out to bring in one accountable partner.

IT Solutions · Atlanta

IT Solutions

Your whole technology department for one predictable Atlanta bill — monitored, patched, backed up, and answered on the first ring.

Since 2004 · One team runs the whole stack, one number to call

In this chapter

Managed IT means you stop buying help by the hour and start paying one predictable monthly bill for a team that keeps everything running. We keep your servers, workstations, and network monitored, patched, and backed up, and head off problems before you ever open a ticket — because when it’s a flat rate, we only do well if your technology stays boring.

When you do need a person, you get a real Atlanta engineer — not a call-center script or a queue that forgets you. The same team that runs your network answers the phone, so you’re not re-explaining your setup every time. It starts with onboarding: we document what you have, how it’s connected, and where the risks are, so we’re not relearning your environment every time you call.

Conquest runs IT for Atlanta businesses that would rather grow the business than babysit the technology — everything from the help desk to cloud migrations to disaster recovery, handled by one accountable partner. And because the same company runs your physical security and telecom, the network your apps ride on, the phones on top of it, and the cameras and doors around it can be one plan instead of four vendors.

Managed IT

Flat-rate, always-on. We monitor, patch, and maintain every server, workstation, and switch so problems get fixed before you feel them.

Cybersecurity

Email filtering, endpoint protection, MFA, and monitoring baked into your daily operations. Also covered as a full physical-plus-digital posture under our Security practice — one team, one plan.

Cloud & Hosted Services

Your office, anywhere. Migrations, hosted servers, and cloud apps set up and maintained by the team that already knows your network.

Email & Data Backup

Nothing gets lost. Automated, monitored backups for email and business data — tested restores, not just a green checkmark.

Disaster Recovery

Bad day, short outage. Recovery plans built and rehearsed so a failure, flood, or ransomware hit doesn't become a closed sign.

Help Desk

Real humans, real fast. A responsive Atlanta service desk that fixes the issue instead of reading you a script.

IT Consulting

Strategy, not upsells. Roadmaps, budgets, and honest technology advice from a partner who has to live with the recommendation.

Hardware Procurement

Right gear, right price. We spec, source, and stage the hardware — so it shows up configured and ready, not in a pile of boxes.

How managed IT works with us

Assess & documentWe audit what you have — servers, workstations, network, backups, security — and document all of it, so nobody’s guessing when something breaks.
Stabilize & secureWe fix what’s already broken or risky, get monitoring and patching running, and make sure your backups actually restore — not just show a green checkmark.
Run itDay to day we monitor, patch, and maintain everything, and the help desk handles what comes up — problems headed off where monitoring can catch them, the rest answered by an engineer who already knows your setup.
Plan aheadRegular check-ins on what’s aging, what’s at risk, and what’s coming — budgets and roadmaps instead of surprise invoices.

Most shops sell you tickets. We run the department.

Break-fix vendors profit when things break. We don't — we're the team that has to keep it all running for one flat bill. Managed IT, backup, recovery, and the help desk sit under one contract, and we own the outcome. No hand-offs, no finger-pointing, no third vendor to chase.

Common questions

What does "managed IT" actually mean?: You pay one predictable monthly rate and we run your technology — monitoring, patching, backups, security, and the help desk — instead of billing by the hour every time something breaks. Because it’s flat-rate, we’re on the hook to keep things stable, so we fix problems proactively.
Do you replace our IT person, or work alongside them?: Either. We can be your whole IT department, or handle the day-to-day and projects so an internal person is free to focus on the business. We flex to what you already have.
How fast do you respond when something breaks?: Where monitoring can catch an issue, we fix it before you notice. For everything else, a real engineer picks up — exact response targets are set in your agreement, so ask us for the specifics for your business.
What size businesses do you work with?: Small and mid-sized Atlanta organizations across a range of industries — from a single office to multi-site operations. If you rely on your technology and don’t want to manage it yourself, we’re a fit.
Do you handle security too, or just IT?: Both — and it’s a big reason clients consolidate with us. The same team runs your cybersecurity and physical security — the network, the endpoints, and the cameras and doors — so it’s one plan, not separate vendors pointing at each other.
What if we already have tools or cloud services in place?: We work with what you have where it makes sense, and tell you honestly what’s worth keeping. You don’t have to rip everything out to bring in one accountable partner.

Since 2004 — Atlanta's outsourced IT department
WBE + WOSB certified · 97% customer satisfaction
Managed IT, backup, and help desk under one flat-rate contract
One team, one number — the people who run your network answer the phone

Ready when you are.

Talk to an IT engineer 770.953.2500

Need service now? Call us. Client or not — one job is fine.