Managed IT · Atlanta
Managed IT services in Atlanta, from one accountable team.
We run IT for Atlanta businesses for one predictable monthly bill: monitored, patched, backed up, and answered by a local engineer who already knows your setup. As your whole IT department, or alongside the one you have.
Marietta-based · Since 2004 · Flat-rate
Why Atlanta businesses switch to managed IT
Paying by the hour for things that keep breaking
Break-fix vendors get paid when something breaks, so nothing pushes them to stop it from breaking. You pay for the same problem more than once, and nobody is watching between calls.
Re-explaining your setup every time
A call center or a rotating cast of technicians means starting from zero on every ticket. Nobody has written down what you have, how it connects, or where the risks are.
Backups nobody has tested
A green checkmark says the backup ran. It does not say the backup restores. Most businesses find out which one they have on the worst day possible.
What downtime really costs →An IT person stretched too thin
One internal IT person cannot be the help desk, the security team, the network engineer, and the project lead at once. Something gets dropped, and it is usually the planning.
Security left to chance
Cyber insurers and clients now ask about MFA, endpoint protection, and patching. If nobody owns those, the honest answer to the questionnaire is "we are not sure."
Benefits of managed IT services →Surprise invoices
Aging hardware fails without warning, and the replacement shows up as an emergency purchase. Nobody gave you a roadmap or a budget to see it coming.
What our managed IT services include
One flat-rate contract for the help desk, the network, the backups, and the security tools, run by the team that has to live with the result.
Monitoring and patching
We monitor, patch, and maintain every server, workstation, and switch, so problems get fixed before you feel them. Because it is a flat rate, we only do well when your technology stays boring.
A local help desk
When you need a person, a real Atlanta engineer picks up, not a call-center script. The same team that runs your network answers the phone, so you are not re-explaining your setup.
Backup and disaster recovery
Automated, monitored backups for servers, email, and business data, with tested restores and a rehearsed recovery plan, so a failure or ransomware hit means a short outage instead of a closed sign.
Cybersecurity
Email filtering, endpoint protection, MFA, and monitoring built into daily operations. The same team also runs physical security, so the network, endpoints, cameras, and doors are one plan.
Network security checklist →Cloud and hosted services
Migrations, hosted servers, and cloud apps set up and maintained by the team that already knows your network.
Hardware, specced and staged
We spec, source, and stage the hardware, so it shows up configured and ready instead of in a pile of boxes.
Co-managed IT support for teams that already have IT
You do not have to give up your IT person to get managed IT. In a co-managed arrangement, your internal IT keeps the work that needs someone who knows the business, and we take the rest: monitoring and patching, backups, the help desk, or a project that would otherwise eat their quarter.
We flex to what you already have. Hand us the day-to-day so your IT lead can focus on the business, or keep the day-to-day and use us for the security, the backups, and the bench behind your team on a bad day. Either way, the split goes into the agreement.
IT consulting in Atlanta, from the people who run it
Our IT consulting covers technology roadmaps, budgets, and project planning: cloud moves, office moves, security assessments, and what to replace before it fails. It comes from the same team that runs managed IT for our clients, so the advice is something we have to live with too. Strategy, not upsells.
How we take over your IT
Assess and document
We audit what you have: servers, workstations, network, backups, and security. Then we document all of it, so nobody is guessing when something breaks.
Stabilize and secure
We fix what is already broken or risky, get monitoring and patching running, and make sure your backups actually restore.
Run it
Day to day we monitor, patch, and maintain everything, and the help desk handles what comes up, answered by an engineer who already knows your setup.
Plan ahead
Regular check-ins on what is aging, what is at risk, and what is coming, so you get budgets and roadmaps instead of surprise invoices.
What it costs
We do not publish a price list, because the number comes from your people, devices, locations, and how much cleanup comes first. Our managed IT cost guide explains how MSPs price, what should be included, and the questions to ask on any quote, ours included.
Local IT support across Metro Atlanta
We work with small and mid-sized Atlanta organizations across a range of industries, from a single office to multi-site operations. Our engineers work out of our Marietta headquarters and come on-site across Metro Atlanta, with remote support for everything that can be fixed without a drive. See the areas we serve.
And because the same company runs your phones and physical security, the network your apps ride on, the phones on top of it, and the cameras and doors around it can be one plan instead of four vendors.
Why Conquest for managed IT in Atlanta
- Since 2004. Two decades as Atlanta's outsourced IT department.
- One contract. Managed IT, backup, and the help desk under one flat rate, with no third vendor to chase.
- One team, one number. The people who run your network answer the phone.
- WBE + WOSB certified. 97% customer satisfaction.
4.9 from 51 Google reviews. Read them on Google →
We have exceptional experience with conquest! Their IT support team is highly responsive, knowledgeable, and always goes above and beyond to ensure our needs are met. Whether it’s troubleshooting or proactive maintenance, they handle everything efficiently and professionally. Customer satisfaction is clearly their priority, and it shows in every interaction. Highly recommend!
Hailey Vernon · ★★★★★ · 2 years ago on Google
We have been using Conquest Solutions for over a decade. The service is unmatched. They are professional and always handle tickets in a timely manner. The staff and communication is everything one could hope for. I could not recommend them more!
Laura Bojarski · ★★★★★ · 2 years ago on Google
Managed IT questions
- What do managed IT services include?
- Monitoring, patching, and maintenance for your servers, workstations, and network, a help desk for your staff, backups with tested restores, and the everyday security tools: email filtering, endpoint protection, and MFA. Planning check-ins keep budgets and replacements predictable. Exactly what is in scope is written into the agreement.
- What is co-managed IT?
- You keep your internal IT person or team, and we take the parts they should not have to carry alone: monitoring, patching, backups, the help desk, or projects. They stay the expert on your business, and we add the bench behind them.
- How much do managed IT services cost?
- It depends on how many people and devices we support, how many locations, what is in scope, and how much cleanup the environment needs first. We quote from an assessment, not a price list. Our managed IT cost guide covers how MSPs price and what to ask on any quote. Read the cost guide →
- Is your IT support local, or a call center?
- Local. Our engineers work out of our Marietta headquarters and handle on-site visits across Metro Atlanta, with remote support for everything that can be fixed without a drive. Areas we serve →
- How fast do you respond when something breaks?
- Where monitoring can catch an issue, we fix it before you notice. For everything else, a real engineer picks up. Exact response targets are set in your agreement, so ask us for the specifics for your business.
- Can we switch from our current IT provider?
- Yes. We start by documenting what you have and how it is connected, so the handover does not depend on the old provider remembering. We work with the tools you already have where it makes sense, and tell you honestly what is worth keeping.
Further reading
Ready when you are.
Whole department or co-managed, new to managed IT or switching providers. Start with an assessment.