VoIP Phone Systems · Atlanta
Business VoIP phone systems in Atlanta, from one accountable team.
We design, install, and run business phone systems for Atlanta companies. The phones, the internet they run on, and the network under them, from one team, often for less than the bill you pay now.
Marietta-based · Since 2004 · 3CX Platinum Partner
Why Atlanta businesses call us about their phones
A bill that only goes up
Per-line pricing, old copper lines, and hardware rented by the month add up. Plenty of businesses pay more for a phone system that does less than the free app on their phone.
A system nobody supports
If your phone system predates your youngest employee, the vendor has probably moved on. Changes take weeks, parts are hard to find, and nobody wants to touch the box in the closet.
People are not at their desks
Your team works from home, the road, and the job site. A phone that only rings on a desk sends customers to voicemail and makes staff hand out their personal cell numbers.
Calls drop and nobody owns it
The carrier blames the phone vendor, the phone vendor blames the internet, and the IT company blames both. You end up making the calls while your customers wait.
Paying for seats you do not use
Licenses and lines bought years ago for a team that has since changed shape. Nobody has checked the bill against how people actually work.
Switching sounds like a horror story
Lost numbers, a dead phone line on a Monday morning, a week of confused callers. That fear keeps businesses on systems they have outgrown.
How switching works →
Business phone systems we install and run
One Atlanta VoIP provider for the phone system, the internet it runs on, and the network under both, from the first bill review through every year after.
Hosted, on-premises, or hybrid
Most of what we deploy is 3CX, a flexible platform we are certified in. It runs in the cloud, on a server in your building, or both, sized to how your team actually works instead of a padded seat count.
Our certified 3CX practice →Desk phone, desktop, and mobile app
Each user has one extension that rings on the desk phone, the desktop app, and the iOS or Android mobile app. Calls, voicemail, chat, and transfers follow your team out of the office on the same business number.
The features you actually use
Call routing and auto attendants, voicemail to email, conference calling, call recording, call reporting, and CRM integration. We set up the call flows around how your business answers the phone.
VoIP features for business →Number porting and E911
We port your existing numbers, set up E911 so emergency calls report the right location, and schedule the cutover around your business.
How the cutover works →The internet and network under it
Voice is only as clear as the circuit and network it rides on. We source and manage the internet, size the bandwidth for voice, and run the network underneath, so one team is accountable when a call drops.
Managed IT and networks →Run after launch
Updates, call-flow changes, new users, and a real engineer when something is off, from the same team that deployed it. Not a ticket into the void.
What VoIP maintenance covers →
Who we install phone systems for
- Offices and professional firms
- Auto attendants, ring groups, and voicemail to email, with the same extension on the desk and the phone in your pocket.
- Multi-site businesses
- One phone system across locations, so a caller reaches the right person whichever office they dial.
- Teams in the field
- Technicians, sales, and staff who work from the road keep the business number on the mobile app.
- Senior living and residential properties
- Resident and staff phone service on one 3CX system, supported by the same team.
How switching phone systems works
Review the bill
Bring us your current phone and internet bills. We audit the lines, plans, and carriers and walk you through where the money goes and what better could look like.
Design the system
We scope the right deployment for how your team works, hosted, on-premises, or hybrid, and size it to real usage.
Port and cut over
Number porting, E911 setup, and a cutover scheduled around your business, planned to keep business-hours disruption to a minimum.
Run it
We manage it after it is live: updates, call-flow changes, and new users, from the same team.
Check the lines that are not phones. Fire alarm panels, elevator phones, call boxes, burglar alarms, fax machines, and point-of-sale terminals often run on old analog lines. We find them during the bill review, so the cutover does not take one of them offline.
What a business phone system costs
There is no honest flat price per seat. The number comes from a handful of things, and a quote that skips them is guessing:
- Users and extensions
- How many people need a line, and how many only need the app.
- Hardware
- Desk phones, the desktop and mobile apps instead, or a mix. You may not need a truckload of new handsets.
- Hosting
- Hosted in the cloud, on a server in your building, or hybrid. Each moves the up-front and monthly numbers differently.
- Lines and numbers
- The numbers you keep, the calling you do, and any old lines that still serve alarms, elevators, fax, or point-of-sale.
- Call flows and integrations
- A single auto attendant is simple. Multi-site routing, call recording, and CRM integration take more setup.
- The internet under it
- Whether your circuit is already sized for voice, or needs to change.
The quickest way to a real number is your current bill. We audit it, show you where the money goes, and quote against it. No promises until we have seen it, but a lower bill is the common outcome.
Why Conquest for business VoIP in Atlanta
- Since 2004. Two decades connecting Atlanta businesses.
- 3CX Platinum Partner. Deployment, migration, and support for 3CX, hosted or on-premises.
- One team. Phones, internet, and network on one contract, one bill, and one number to call.
- WBE + WOSB certified. 97% customer satisfaction.
4.9 from 51 Google reviews. Read them on Google →
Business phone system questions
- What should we look for in an Atlanta VoIP provider?
- Ask who installs it, who you call when a call drops, and whether that same team handles the internet the phones run on. Ask whether they size the system to your real usage or sell a fixed seat count. At Conquest, one local team designs, installs, and runs the phones, the internet, and the network under them.
- Can we keep our phone numbers?
- In most cases, yes. We port your existing numbers to the new system and schedule the cutover around your business. Number porting runs through your current carrier, so we start it early and plan the switch for the date it completes.
- Can I use our business VoIP number on my smartphone?
- Yes. With 3CX, each user’s extension runs on the iOS or Android mobile app as well as the desk phone and desktop app. Callers see the business number, not your personal cell, and calls, voicemail, chat, and transfers work the same way in or out of the office.
- How much does a business phone system cost?
- It depends on the number of users, the hardware, hosted versus on-premises, the lines and numbers you keep, and the call flows you need. We do not quote a flat price per seat. Bring us your current bill and we will show you the specific numbers for your business. What drives the price →
- Should we choose hosted VoIP or an on-premises phone system?
- Hosted VoIP keeps the hardware out of your building and is easy to manage from anywhere. On-premises keeps the system on a server you own. Hybrid does both. 3CX runs all three, so we recommend from your building, your internet, and how your team works.
- Which areas do you serve?
- We are based in Marietta and install and support business phone systems across Metro Atlanta, including Atlanta, Marietta, and Smyrna, and support hosted phones for clients nationwide.
Further reading
Ready when you are.
Client or not, one phone system is fine. New system, a move off an old one, or a 3CX someone else installed.