Careers

Apply to be part of the Conquest Solutions team today.

Who We Are

We’re a fast-paced, growing managed technology and security company based in Marietta, Georgia. Since 2004, we’ve provided integrated IT and security solutions for communities and commercial buildings in Metro Atlanta and throughout the country. Our mission is to provide comprehensive managed IT, VoIP services, network and cabling, security and surveillance solutions, access control, and more to our clients, empowering them to operate safe, secure, and efficient organizations that are capable of thriving in the modern digital world.

Our Core Company Values

We encourage all of our team members to adopt our core company values so that we can consistently deliver the highest quality business IT and security solutions to our clients:

  • Heart and Mind: We maintain a strong passion for technology, our clients, and our people.
  • Go for Gold: We are experts and make it our business to know our clients, their companies, and the solutions they need to grow their businesses and maintain security.
  • Great Just Isn’t Good Enough: We are a service-first organization. We strive to deliver the best possible customer experience in every aspect, and we never stop trying to exceed expectations.
  • The Will to Win: We are serious about being the very best. Our standards and expectations would make Momma proud.
  • Be an Example: Above all else, we’re committed to doing right by our clients and their communities.
  • Making a Difference: We are a team of great people who look out for each other as if we were family. We encourage our team to think big, have fun, and do good in the world. We take work—but not ourselves—seriously.

Explore Our Benefits

Along with a great salary and office environment, we offer the following featured benefits to all of our employees:

  • Paid Time Off
  • 100% Company-Paid Aetna Medical Insurance for Employees
  • Health Advocate, On-Demand Primary Care, Teladoc Virtual Health, TalkSpace – Online Mental Health Therapy
  • Dental and Vision Insurance
  • Short-Term Disability Options
  • Supplemental Life Insurance
  • 401(k) Plan Option
  • Profit Sharing Plan

Our Current Career Opportunities

While we are currently fully staffed, we are always interested in collecting information from prospective candidates.

Job Summary:
We are looking to invest in you as you commit to the next phase of your career. In this role, you will gain a vast understanding of how to install and troubleshoot networks and network equipment, security cameras and access control devices, and gate barrier-arm and swing-gate operators. Continuous learning is the name of the game at our company. If you’re not passionate about learning new things every day and every night, don’t waste your time—you won’t fit in here. This is a dynamic, full-time position, and your office is wherever our clients need you.

This position does not require hands-on experience, but an ability to show us your mechanical or technical aptitude will give you a distinct advantage. A great team-focused attitude, an ability to follow directions and make the right decisions quickly, and a passion for quality work are absolute must-haves. You should be able to communicate clearly and effectively to everyone you come in contact with. The Field Service Technician will work side by side with a Field Service Lead Engineer and is responsible for assisting in the execution of projects in the field, following the plan designed by the Lead Engineer and operations team.

This is not an easy job, but if you’re serious about your career path, this is the place to be. No kidding. We’re a small, mighty, and agile company. We’re a team of great people who look out for each other. We think big, have fun, work hard, and celebrate our accomplishments.

Job Location:
Marietta, Georgia (with daily local travel)

Job Responsibilities:

  • Perform onsite troubleshooting, repair, programming, installation, and testing of fire alarms, security systems, CCTV, access control, computer network and phone systems, etc.
  • Installation of a wide variety of cable types (Cat 5e, Cat 6, Coax, fiber, access control wire, etc), which carry data between various technical devices. Connect cabling and switches as appropriate and install programmable and non-programmable transceivers, terminal services, access points, and other electronic components.
  • Identify opportunities to provide additional services and solutions to customers while on service calls. Look for ways to help the customer improve efficiencies in their technology and workflow.
  • Receive and review work orders, identify any inaccuracies, omissions, or incompatibilities in equipment components. Follow up with other staff to resolve problems, making sure the project plan can be completed accurately and timely.
  • As appropriate, always present yourself to customers in a positive and professional manner that is consistent with our standards of conduct and brand perception.
  • Keep abreast of new technology through workshops, researching the web, or following trends as reported in industry literature.
  • Operate a company-issued vehicle in a safe manner adhering to the rules of the road. Company vehicles must be kept neat, clean, organized, and serviced. Vehicle service logs must be completed in a timely manner.
  • Demonstrated ability to focus attention on critical goals and results and be held accountable for achieving them.

Skills & Requirements:

  • A positive attitude and outlook, always looking for ways to improve, and a passion for being the best.
  • A strong work ethic and high-quality work output.
  • Ability to comprehend problems, arrive at solutions, and communicate those effectively to other stakeholders (both internally and externally).
  • Strong analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact.
  • Ability to demonstrate leadership skills within a team environment, take control of situations where appropriate, and achieve results. Take initiative in representing issues and potential solutions to management.
  • Independent and self-motivated, holds self accountable to achieving desired outcomes.
  • Willingness to perform any other duties as assigned.

Qualities:

  • Valid GA driver’s license (clean MVR Record)
  • Good oral and written communication skills.
  • Demonstration of mechanical, electrical, and technical aptitude
  • Heavy lifting is sometimes required—up to 50+ lbs.
  • Ability to work in remote and changing locations
  • Basic computer skills

Experience:

  • Experience is a heavy plus, but not required; pay commensurate with experience

Education:

  • High school diploma or GED required
  • GA Low Voltage Unrestricted License is a plus

Work Hours:

  • Full-Time Position (Monday – Friday)
  • 8:00 a.m. – 5:00 p.m. (Some weekend and overtime hours will be required)
  • Daily travel to our office and client sites is required

Apply Now

Job Summary:
We are looking to invest in you, as you commit to the next phase of your career. You will NEVER be bored. EVER!!! You will learn more here in this role than you ever have before and you will come out on the other side with a vast understanding of how to install and troubleshoot complex networks and network equipment, security cameras, and door, gate, & vehicle access control devices.

Continuous learning is the name of the game at our company. If you’re not passionate about learning new things every day and every night, don’t waste your time – you won’t fit in here. This is a dynamic, full-time position located at our Marietta office.

This position requires 2-4 years of hands-on help desk experience, and an ability to show us your technical aptitude will give you a distinct advantage. A great team-focused attitude, an ability to follow directions to a “T” and make the right decisions quickly, and a passion for quality work are absolute must-haves. You should be able to communicate clearly and effectively to everyone you come in contact with. You are the face of the company to the clients that call in for support.

The IT Engineer will work side by side with our team of other Helpdesk Engineers, Network Engineers and our Field Services Teams and is responsible for assisting in the remote execution of projects in the field, diagnosing and resolving client technical issues over the phone, and making strategic technical recommendations for our managed IT clients to protect and enhance their security and addressing gaps in their current technology infrastructure.

This is not an easy job, but if you’re serious about your career path, this is the place to become a badass. No kidding. We’re a small, mighty, & agile company. We’re a team of great people who look out for each other. We think big, have fun, work hard, and celebrate our accomplishments.

Job Location:
Marietta, Georgia (with possible daily local travel)

Job Responsibilities:

  • Conduct proactive and reactive desktop, server and network support.
  • Performs installation, maintenance, troubleshooting of computer components, network hardware and operating systems.
  • Quickly responds to phone calls or emails for technical support.
  • Provides onsite emergency/priority response to business down issues
  • Ensure client networks remain stable with maximum uptime.
  • Maintains proper documentation (ITGlue) for each client related to their routers, printers, software
    specifications, setup instructions, wireless devices, and IP addresses.
  • Provides technical support; identify, diagnose and resolve problems for clients that includes
    hardware, software and network related issues.
  • Monitors and maintains hardware and software maintenance agreements with clients.
  • Maintains Google Workspace and Microsoft 365 user accounts, permissions and email accounts
  • Maintains backups, routers, switches, printers, and any other devices as needed.
  • Solves basic and complex information system challenges in a user-friendly, professional manner and
    provides one-on-one end user training as needed.
  • Uses remote tools (AnyDesk), email or over the phone

Skills & Requirements:

  • Knowledge of IT operations, responsibilities, workflow processes and procedures to resolve client
    issues and inquiries independently.
  • A strong work ethic and high quality work output.
  • Independent and self motivated, holds self accountable to achieving desired outcomes.
  • Ability and desire to stay current and learn about new technologies and solutions.
  • Ability to gather and assess business requirements, develop and present solution alternatives,
    produce design and migration strategy documents, and test/implement an approved design.
  • Perform any other duties as assigned.

Qualities:

  • A Minimum of 2-4 years of similar experience within a helpdesk environment.
  • Experience in a Managed Services organization is a plus.
  • An Associate’s Degree in Computer Science or a related field or equivalent experience.
  • Knowledge of current operating systems (Windows 10, Server 2012/2016/2019/2022)
  • Knowledge of Mac OSX preferred.
  • Knowledge of Anti-virus, Anti-spam and Anti-malware
  • Knowledge of LAN/WAN/Wireless networking hardware and software technologies
  • Good oral and written communication skills with an attention to detail.
  • Excellent interpersonal and customer service skills.
  • Excellent problem analysis and problem solving skills.
  • Strong attention to detail.
  • Must have a valid GA Driver’s License

Experience:

  • A Minimum of 2-4 years of similar experience within a helpdesk environment.

Education:

  • An Associate’s Degree in Computer Science or a related field.

Work Hours:

  • Full-Time Position (Monday – Friday)
  • 8:00 a.m. – 5:00 p.m. (Some weekend and overtime hours will be required)
  • Daily travel to our office and client sites are required
  • Some out of town travel is required

Apply Now

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